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VCCPAY FAQS
Questions/Answers
The Guidelines Provided Below are to Help Use Our Services. Ask For Clarification If Unsure About a Situation Not Covered Below.
VPAY FAQs
At VPAY, we believe in providing our customers with the highest level of convenience, security, and flexibility when it comes to managing their finances and business needs. We understand that using virtual credit cards and virtual phone numbers may be a new experience for some of our customers, which is why we’ve put together these guidelines to help answer any questions or concerns you may have. If you don’t see your question answered here, please don’t hesitate to contact our customer support team for further assistance.
We strive to provide our customers with the best possible experience when using our service, and we’re confident that our services will exceed your expectations. Thanks for choosing VPAY!
Virtual Credit Card
GETTING A CARD
Follow these steps to get your preferred card
- Visit our home page and choose between our Visa and MasterCard options that best suit your needs.
Once you’ve selected your preferred card, choose between our basic or premium options with an initial amount that suit your budget.
Click on “Buy Now” button and follow the simple prompts to provide your personal details, including your name, address, and contact information. This information will be displayed on your card, so please make sure it’s accurate and up-to-date.
Next, choose your preferred payment method from our variety of options such as MTN momo, Orange Momo, Bitcoin, USDT, and more. We want to make sure you have a convenient and secure payment option that suits you.
Once you’ve selected your payment method, complete the transaction and wait for your card to be issued via email, which usually takes 2-5 minutes.
Balance
Checking your card balance
- From your home screen, locate the button labeled “Balance” and click on it. Alternatively, you can find the same button at the bottom of your screen.
- Once you click on the “Balance” button, you’ll be directed to a page where you’ll be asked to provide your email address and the last 6 bdigits of your card
- after filling out the form, hit the send button and within seconds, your card balance will be sent to your email.
Funding Card
How to add money to your card
To add money to your card, click on the Fund Card button on the homepage
- Enter the amount you wish to add to your card.
- Enter the required information correctly
- Proceed to fund your card with Crypto, MTN momo, Orange Momo, and Card payments etc.
USING CARD
How to use your card to make payments
Log in to your account on the website where you want to make a purchase.
Navigate to the payment page and select the option to add a new payment method.
Choose the credit or debit card option, and enter the details of your virtual credit card, including the card number, expiration date, and security code.
Ensure that the billing address you provide matches the address associated with your virtual credit card.
Verify the payment details, and click on “submit” or “confirm” to complete the transaction.
Congratulations, you’ve successfully made a purchase using your virtual credit card!
By using a virtual credit card, you can shop online with confidence, knowing that your personal and financial information is protected.
Virtual Phone Numbers
What Are WhatsApp Virtual Numbers Used For?
WhatsApp virtual numbers are used for business communication and privacy purposes. They allow businesses to create dedicated accounts for customer service and marketing, while also providing privacy and international communication options.
What Are Google Voice Numbers?
Google Voice numbers are virtual phone numbers that allow users to make and receive calls, and send and receive text messages using their existing phone or computer. They offer features such as call forwarding, voicemail transcription, and call screening. They are often used for personal or business purposes to manage multiple phone numbers in one place.
Web development Services
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EXPERT SEO SERVICES
75%
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95%
Frequently asked questions
How long does it take to get the card after a successful payment?
The Card is generated automatically to your email address within the space of 3-6 minutes after the purchase
For how long are the cards valid?
The cards are valid for a period of 3 years from the time of purchase
Are virtual credit cards secure?
Yes, virtual credit cards are generally considered to be more secure than physical credit cards. Since they are not physical, they cannot be lost or stolen, and they can be easily canceled or replaced if necessary.
Why is My Card frozen?
Your card may be frozen after five failed transaction attempts due to reasons like insufficient funds or incorrect information. During this period:
- Your funds remain safe on the card.
- VCCPAY notifies you via email.
- Card balance checks and transactions are temporarily disabled.
- Major advertising platforms unlink the card.
- Reactivation fully restores card functionality.
To unfreeze, simply recharge the card. Reactivation happens automatically, restoring full access.
